This Privacy Policy describes how LazyRoad (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lazyroad.cn (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
## How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce our Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.
### What Personal Information We Collect
When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.
#### Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, shipping and billing address, phone number, email address.
- Order information including your name, billing address, shipping address, email address, phone number and purchase‑related confirmation details.
- Shopping information including items you view, add to cart or wishlist.
- Customer support information including content you provide when sending messages or submitting enquiries via our website contact forms or email to duankun823@gmail.com.
Some features of the Services may require you to directly provide us with certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
#### Information We Collect through Cookies & Tracking Technologies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar tracking technologies (“Cookies”).
Usage Data may include device information, browser information, network connection details, IP address, and records of your page navigation and interaction with the Site.
#### Information We Obtain from Third Parties
We may obtain information about you from trusted third‑party vendors and service providers acting on our behalf:
- Website hosting and platform services for our WordPress / WooCommerce store operation.
- Payment processor Stripe: which processes payments including credit or debit cards, Apple Pay, Google Pay and Link. We do not store full payment card credentials on our site server.
- Analytics and advertising partners who collect data via tracking tools on our website.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third‑party‑supplied information, nor for third‑party privacy policies. See “Third‑Party Websites and Links” section below.
### How We Use Your Personal Information
- **Providing Products and Services**: Process payments, fulfil and ship orders; send order, shipping, return and exchange notifications; manage checkout operations; enable product reviews.
- **Marketing and Advertising**: With your separate consent, send marketing emails and promotional communications; tailor site content and advertising for visitors. You may opt‑out of marketing messages at any time.
- **Security and Fraud Prevention**: Detect, investigate and take action against suspected fraudulent, illegal or malicious activity; protect our store and customers.
- **Customer Communication & Support**: Respond to enquiries, resolve support tickets and improve our overall service quality, based on our legitimate business interests.
## Cookies
Like many e‑commerce websites, we use Cookies on our Site. We use Cookies to operate and improve our store, remember cart contents and user preferences, run analytics to understand visitor behaviour.
Third‑party service providers may also place Cookies on our site for payment processing, analytics and advertising purposes.
Most browsers accept Cookies by default. You can modify your browser settings to remove or reject Cookies. Please note that blocking or removing Cookies may negatively impact shopping‑site functions such as cart retention and checkout experience. Blocking Cookies may not fully stop data sharing with our advertising partners.
## How We Disclose Personal Information
We will not sell your personal information for third‑party marketing purposes. We may disclose your personal information under legitimate circumstances subject to this Privacy Policy:
- With vendors and service providers performing functions on our behalf: payment processor (Stripe), logistics & shipping carriers, hosting providers, analytics tools, customer‑support utilities.
- When you explicitly consent or request us to share information, for example for order delivery.
- Within our corporate group or affiliated entities for ordinary business operation.
- In connection with corporate transactions such as merger, acquisition or insolvency proceedings.
- To comply with valid legal demands, court orders or regulatory requirements; to enforce our Terms of Service; to protect our rights and the safety of users.
### User‑Generated Content
You may submit product reviews and other user‑generated content on our Site. If you post content to public areas of our website, that content becomes publicly accessible. We cannot guarantee third‑parties will respect your privacy for content you publish publicly.
## Third‑Party Websites and Links
Our Site may contain hyperlinks to external third‑party websites not controlled by us. We recommend you review the privacy policy of any external site you visit. We take no responsibility for the privacy practices, accuracy or security of third‑party platforms.
## Children’s Data
Our Services are intended for adult consumers. We do not knowingly collect personal data from children under 16 years old. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us to request deletion. We do not knowingly share or sell personal information of individuals under the age of 16.
## Security and Retention of Your Information
No online transmission or electronic storage method is 100% secure. We apply commercially reasonable technical and organisational safeguards to protect your personal data, but cannot guarantee absolute security. Avoid sending highly sensitive confidential data over unencrypted channels.
We retain personal data for as long as needed to fulfil orders, maintain business records, satisfy tax‑accounting and legal obligations, resolve disputes and enforce our Terms of Service. When data is no longer required, we securely anonymise or delete it.
## Your Rights and Choices
Depending on your country or region of residence, you may hold certain rights over your personal information. These rights are not absolute and subject to applicable local law:
- **Right to Access / Know**: Request a copy of personal data we hold about you.
- **Right to Delete**: Request erasure of your stored personal information.
- **Right to Correct**: Request correction of inaccurate personal data.
- **Right to Data Portability**: Receive a copy of your personal data or request transfer under permitted conditions.
- **Restriction of Processing**: Request limitation on how we process your personal data.
- **Withdrawal of Consent**: Where processing relies on your consent, you have the right to withdraw consent at any time.
- **Appeal**: If we decline your request, you may submit an appeal against our decision.
- **Marketing Preferences**: You may unsubscribe from promotional emails using the unsubscribe link within our marketing mail. Unsubscribe does not stop transaction‑related emails for your existing orders.
To exercise these rights, please contact us via the website contact form or email duankun823@gmail.com. We may require identity verification before responding to your request. Authorised agents may submit requests on your behalf with valid proof‑of‑authorisation documentation. We will respond within timelines required by applicable law. We will not discriminate against you for exercising privacy rights.
## Complaints
If you have complaints about how we process your personal data, please contact us via our website contact form or email duankun823@gmail.com. If you remain unsatisfied with our response, you may lodge a complaint with your local data‑protection supervisory authority.
## International Users
Your personal information may be transferred, stored and processed outside your country of residence, including jurisdictions with different data‑protection standards. When transferring personal data out of the European Economic Area or United Kingdom, we rely on recognised safeguards such as Standard Contractual Clauses (SCCs) where applicable.
## Contact
For questions regarding this Privacy Policy or to exercise your privacy‑related rights, please reach out via the contact form published on lazyroad.cn or send an email to duankun823@gmail.com.
Registered Business Name: KUN'S ATELIER TRADING LIMITED
Registered Address: RM 13, 27/F, HO KING COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
Last updated: October 2026
